Accessibility Compliance Statement


At Q-Fi Solutions Inc., we are committed to ensuring digital accessibility for people with disabilities. We aim to improve the user experience for everyone and apply relevant accessibility standards, including WCAG 2.2 (Web Content Accessibility Guidelines) and AODA (Accessibility for Ontarians with Disabilities Act).

Conformance Status

The Q-Fi Surveys conforms with WCAG 2.2 level AA and AODA. However, some features may only be partially conformat as they require more interactions from the respondents / users.

Measures Taken

We've taken several steps to ensure accessibility:

  • Continuous Assessment: Regularly audit our platform with automated and manual checks.
  • Employee Training: Staff training on accessibility guidelines and best practices.
  • User Feedback: Encourage feedback from users about accessibility challenges they encounter.
  • Code Reviews: Ensure code meets or exceeds accessibility standards during the development phase.

Compatibility with Browsers and Assistive Technology

Our platform aims to be compatible with:

  • Popular browsers including Chrome, Firefox, Safari, and Edge.
  • Popular screen readers such as JAWS, NVDA, and VoiceOver.

Technical Specifications

Accessibility of Q-Fi Surveys relies on the following technologies to work:

  • HTML
  • CSS
  • JavaScript

It's recommended to use the platform with a combination of the above technologies.

Limitations and Alternatives

We understand that some areas of our platform might pose challenges for accessibility:

Area 1: Concept test, text and image highlighter questions. These are visual questions that require complex mouse interactions, for these reasons some respondents with visual and mobility disabilities may not be able to accurately interact with these questions.

Area 2: Some drag and drop questions. Although these questions may not be fully compliant, the person creating the survey can use alternative questions to achieve similar feedback.

Feedback & Contact

We welcome feedback on the accessibility of our platform. Please let us know if you encounter any barriers:

Phone: +1-855-734-9073
Address: 20 Bay Street, Unit 1100 Toronto, ON, Canada, M5J 2N8.

We aim to respond to feedback within 5 business days.

Formal Approval of this Accessibility Statement

This Statement is approved by:
Rafael Mangra, CEO

Last approved review

September 25, 2023